How can we help?
Mon–Sat, 8:00am – 8:00pm GMT · Accra, Ghana
Frequently asked questions
How do I pay with Mobile Money?
At checkout choose "Mobile Money & Cards (Hubtel)" or Paystack, then approve the prompt on your phone (MTN MoMo, Telecel Cash or AT Money).
When will I receive my e-ticket?
Most tickets are issued within minutes of payment. During busy periods it can take up to 2 working hours. You'll get it by email, SMS and in Manage Booking.
Can I change or cancel my booking?
Yes — open Manage Booking and choose "Request a change" or "Request cancellation". Airline and hotel rules and fees apply.
Are your visa flight and hotel reservations real?
Yes. They are genuine, verifiable reservations with a PNR or confirmation number, held for a limited period for your visa appointment.
Which currencies can I pay in?
Ghana Cedi and Naira locally, plus USD, EUR, GBP and more with international cards, Apple Pay, Google Pay and PayPal.
How does the eSIM work?
After payment you receive a QR code. Scan it in your phone settings before you travel, then switch on data roaming for the eSIM on arrival.
Manage Booking
Enter your booking reference and the email used to book.
Find bookingTravel Updates
Check the latest entry rules before you fly.
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